🔒 OFFICIAL POLICY

Privacy Policy Boostpay99

Boostpay99 is committed to protecting the personal data of every user in Malaysia. This Privacy Policy sets out transparently how we collect, use, store, and safeguard your information in accordance with the Personal Data Protection Act 2010 (PDPA).

Updated: 1 January 2026
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Compliance
PDPA 2010
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Encryption
256-bit SSL
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No Sale
Third-Party Data
Right of Access
User

Our Commitment to Your Privacy

Six core principles that govern how Boostpay99 manages the personal data of Malaysian users.

Enterprise-Grade Data Security

All your personal data is encrypted using 256-bit SSL technology. Our servers are protected by industry-grade firewalls and monitored 24/7 for cyber threats.

Malaysia PDPA Compliance

Boostpay99 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection and processing activities are carried out in accordance with the guidelines set by the Personal Data Protection Commissioner.

No Sale of User Data

Boostpay99 has never sold, rented, or disclosed your personal data to any third party for marketing purposes, and we never will — without your explicit consent.

Minimal Data Collection

We only collect data that is strictly necessary to provide our services to you. No excessive data is collected, and we continually reassess our data retention needs.

Full User Control

You have the right to access, correct, or request deletion of your personal data at any time. Contact our privacy team and we will process your request within 14 business days.

Data Breach Notification

In the event of any data breach affecting your information, Boostpay99 is committed to notifying you within 72 hours of the incident being detected, in line with industry best practices.

Introduction

Welcome to the Privacy Policy Boostpay99. At Boostpay99, we understand that the privacy and security of your personal data is of the utmost importance. As an online betting platform operating in Malaysia, we take the trust you place in us when registering and using our platform very seriously at boostpay99.bet.

This Privacy Policy is a transparent agreement between Boostpay99 ("we", "the Company", "the platform") and you ("User") regarding how we handle your personal data. It clearly explains what data we collect, why we need it, how it is used, who may access it, and your rights as the owner of that data.

All of Boostpay99's data protection practices are fully compliant with Personal Data Protection Act 2010 (PDPA) Malaysia and the guidelines issued by the Personal Data Protection Commissioner of Malaysia. This Privacy Policy should be read together with Terms & Conditions us.

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By using the Boostpay99 platform, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

Data We Collect

Boostpay99 collects various types of personal data when you interact with our platform. Below is a full breakdown of the data we collect:

Data Category Type of Information How We Collect
Identity Full name, IC/passport number, date of birth, gender Account registration, KYC verification
Contact Malaysian phone number, email address, residential address Account registration, profile updates
Financial Bank account numbers, e-wallet details (TNG, GrabPay, Boost, ShopeePay), deposit & withdrawal records (RM) Payment processing, DuitNow, FPX
Platform Activity Betting history, slots/casino/sports game logs, MYR transaction amounts Recorded automatically
Technical IP address, device type, operating system, web browser, session data Server logs, cookies, analytics
Communications Customer support conversation records, feedback, and complaints Live chat, support email

Sensitive Data: Boostpay99 may collect sensitive financial data such as your Maybank2u or CIMB Clicks account details solely for processing deposit and withdrawal transactions. This data is fully encrypted and is never stored in plain text on any of our servers.

How We Use Your Data

Personal data collected by Boostpay99 used solely for the following purposes:

  • Account Management: Creating, verifying, and managing your user account on the Boostpay99 platform
  • Payment Processing: Processing deposits and withdrawals in MYR via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX
  • Identity Verification (KYC): To comply with anti-money laundering (AML) legal requirements and verify that users are of legal age (18 and above)
  • Customer Service: Handling your enquiries, complaints, and support requests more efficiently
  • Platform Security: Detecting and preventing fraud, bot usage, collusion, and other unlawful activities
  • Product Improvement: Analysing usage patterns to enhance the betting experience on the Boostpay99 platform
  • Marketing Communications: Sending promotional information, bonus offers, and platform updates — only if you have opted in to receive such communications
  • Legal Compliance: Complying with Malaysian legal obligations including the PDPA 2010, the Anti-Money Laundering Act 2001, and others

Boostpay99 will not use your personal data for any purpose beyond those stated above without first obtaining fresh consent from you.

Legal Basis for Processing

Any processing of personal data by Boostpay99 has a valid legal basis under Malaysia's PDPA 2010:

  • Consent: You provide explicit consent when registering a Boostpay99 account and accepting this Privacy Policy
  • Contract Performance: Processing is necessary to fulfil the service agreement between you and Boostpay99, including the processing of your MYR payments
  • Legal Obligation: Certain processing is required in order to comply with applicable Malaysian law, including AML/CFT obligations
  • Legitimate Interest: Processing for platform security, fraud prevention, and service improvement based on the legitimate interests of Boostpay99, in a manner that does not override your fundamental rights

Right to Withdraw Consent: You may withdraw your consent to consent-based data processing at any time. However, such withdrawal will not affect the validity of processing carried out prior to that point, and may result in Boostpay99 being unable to provide some or all of its services to you.

Data Sharing

Boostpay99 does not sell or rent your personal data to any party. However, in certain circumstances we may need to share data with the following parties:

  • Payment Service Provider: Payment gateway providers such as TNG eWallet, GrabPay, DuitNow, and FPX-linked banks to securely process your MYR transactions
  • Identity Verification Service Provider: Third-party companies that assist us in carrying out KYC and age verification processes in accordance with legal requirements
  • Technology Infrastructure Provider: Hosting companies and cloud services that store our data in a secure, controlled environment
  • Legal Authority: Malaysian law enforcement agencies, courts, or regulatory bodies where required by law or court order
  • Selected Business Partners: Gaming software providers and Live Casino platform operators within the Boostpay99 ecosystem, subject to strict confidentiality agreements
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All third parties that receive your personal data from Boostpay99 are required to sign data protection agreements establishing minimum security standards they must uphold. They are only permitted to use your data for specific, limited purposes as agreed upon.

Data Security

Boostpay99 invests heavily in security infrastructure to protect your personal data. The technical and organisational security measures we have in place include:

  • 256-bit SSL/TLS encryption for all data transmitted between your browser and Boostpay99 servers
  • At-rest encryption for all data stored in our databases
  • Two-factor authentication (2FA) available for all user accounts
  • Strict internal access controls — only staff who genuinely require access to user data are permitted
  • Round-the-clock security monitoring by a dedicated cybersecurity team
  • Regular security audits conducted by independent third parties
  • A comprehensive incident response plan to address any data breaches
  • Regular, secure data backups to ensure continuity of service

While we take all reasonable precautions, no security system is 100% impenetrable. If you suspect any suspicious activity on your Boostpay99 account, please contact our support team immediately at support@boostpay99.bet.

Data Retention Period

Boostpay99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law:

Data Type Retention Period Reason
Active account information For the duration of the active account Performance of a service contract
Financial transaction records (RM) 7 years after the transaction Malaysia tax & AML legal requirements
KYC records & identity verification 5 years after account closure Anti-Money Laundering Act Requirements
Support communication logs 3 years Dispute resolution & service improvement
Technical data & server logs 12 months Platform security & fraud detection
Marketing data (with consent) Until consent is withdrawn User consent

Upon expiry of the relevant retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with you as an individual.

Your Rights

Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by Boostpay99:

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.

Right to Rectification

You may request the correction of any inaccurate or incomplete personal data held in our records.

Right to Erasure

You may request the deletion of your personal data, subject to any applicable legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, with no penalty.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

You may request a restriction on the processing of your data in certain circumstances while a dispute is being resolved.

To exercise any of the rights above, please submit a written request to privacy@boostpay99.bet including your full name, Boostpay99 account number, and proof of identity. We will acknowledge receipt of your request within 3 business days and resolve it within 14 business days.

Cookies & Tracking Technologies

Boostpay99 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting data on how you use our platform to help us improve performance and user experience.
  • Functional Cookies: Saving your preferences such as language, region, and display settings to deliver a more personalised experience.
  • Analytics Cookies: Helping us understand platform traffic and usage patterns for service improvement purposes.

You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality of the Boostpay99 platform. For more information on managing cookies, please refer to your browser's help guide.

Children's Data

Platform Boostpay99 is strictly for adult users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.

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Should we discover that personal data belonging to an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child has registered an account with Boostpay99 are requested to contact us at privacy@boostpay99.bet without delay.

Policy Amendments

Boostpay99 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, updated legal requirements, or service improvements. When a material amendment is made, we will:

  • Updating the "Updated" date at the top of this document
  • Displaying clear notifications on the Boostpay99 platform
  • Sending email notifications to all registered users at least 7 days before any amendment takes effect
  • For highly significant amendments, seeking fresh consent from you

Your continued use of the Boostpay99 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account before they take effect.

Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights in relation to this Privacy Policy, please contact Boostpay99's Data Protection Officer (DPO):

boostpay99 Data Protection Officer

  • 📧 Email: privacy@boostpay99.bet
  • 📧 General Support: support@boostpay99.bet
  • 💬 Live Chat: Available 24/7 on the Boostpay99 platform
  • ⏱️ Response Time: 3 business days (general enquiries) / 14 business days (data rights requests)

You also have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe Boostpay99 has violated your privacy rights under the PDPA 2010. However, we encourage you to contact us first so we can address your concerns directly and efficiently.

The latest version of this Privacy Policy is effective from 1 January 2026.

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